Al-Khair Training Center concluded the training program (customer service) for the employees of Al-Hatar Exchange Company, Al-Fath Group, YottaGate Company. The course included a number of practical applications and workshops that reflect what is applied in the workplace.
The program aimed to:
- Identify modern concepts and methods in dealing with customers.
- Developing the skills of participants in providing high quality services.
- Develop participants' positive attitudes towards customers and enable them to effectively solve customer problems.
- Develop the capabilities of participants in dealing with different types of customers.
At the end of the program, certificates of participation were distributed to the trainees.